MAKE YOUR SUNGLASSES LAST
Welcome to the Randolph USA Service Workshop – the place for repairs and tune-up inquiries.
From minor adjustments to extensive repairs, every case is treated with utmost care in the Randolph Service
Workshop at our factory in Randolph, Massachusetts, USA, by our highly-trained Service Engineers.
Looking for accessories to maintain your eyewear without sending it in for service? We have a Deluxe Care Kit, Replacement Nose Pads, and a Lens Cleaning Kit available for purchase in our Accessories collection.
Each repair includes a complimentary tune-up consisting of frame adjustments, new nose-pads, deep cleaning, and a hand-polish
before your frames are shipped back to you.
*Please note, prescription lens replacement is not available through Service & Repair.
FREQUENTLY ASKED QUESTIONS
We offer Frame Repair, Lens Replacement, Temple Repair, and Tune-Ups for Randolph eyewear products. Please note, prescription lens replacement is not available through Service & Repair.
Pricing for individual services range from $69 to $169. Total cost of service varies based on amount of services needed. Once your eyewear is received and inspected by our Service Engineers, an invoice will be emailed to you for approval and payment before any services start.
Once your eyewear is received and inspected by our Service Engineers, an invoice will be emailed to you for your review and approval. As soon as your payment is submitted, you've approved the repairs and our Service Engineers will get to work on your eyewear.
HOW DOES IT WORK?
SUBMIT
A REQUEST
SHIP US
YOUR FRAMES
SERVICE ENGINEERS
EMAIL YOU
SERVICE IS
COMPLETED
WE SHIP YOUR
FRAMES BACK
